HOW ASTRAENECA, GSK, NOVARTIS IS ARCHITECTING A SMART SUPPLY CHAIN

Sonia Nwagbogun
3 min readJan 19, 2024

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ENABLING EFFICIENCY AND INNOVATION IN MODERN SUPPLY CHAIN

It is not only advantageous but also necessary to comprehend and optimize your organizational procedures in the fast-paced corporate world of today. At this point, the idea of process mining becomes particularly important. Process mining is the process of identifying the most effective route to operational excellence, not merely data analysis.

WHY PROCESS MINING?

Imagine having unmatched access to information about your company’s operations, allowing you to identify inefficiencies and chances for development.

This illuminating perspective is provided by process mining, which functions as a potent workflow x-ray for your company. Process mining assists you in identifying bottlenecks, deviations, and opportunities for substantial improvements in your company processes by examining the enormous volumes of data created in everyday operations.

PROCESS MINING AND SUPPLY CHAIN

If you ask any supply chain management to describe the delivery process that their company uses, they will draw you a picture of a typical procedure that begins with order placement and concludes with order closure.

However, if you look more closely at the real path that the ordinary customer takes, you could find that things are far less simple. This is because businesses are forced to undertake human interventions, process deviations, and variations to fulfil each order because of the increased complexity of the supply chain.

Process mining is a progressive, iterative method whereby early use cases lay the groundwork for later, more complex capabilities that gradually add value and compound returns.

These days, having complete insight over real processes is more important than ever for pharmaceutical companies. Not just to meet consumer expectations and keep control over cash flows, but also to compete in the highly competitive market where new big companies are entering. Sustainable efficiency initiatives throughout your organization’s whole value chain are essential if you want to maintain your position as a market leader and become a more inventive global player while also achieving optimal operational performance.

The International Data Cooperation (IDC) claims that most businesses are unaware that process flaws cost them potential and that these flaws account for 20–30% of their revenue loss.

PROCESS MINING IN ACTION

Using a process mining-driven methodology, Lyondell Basell eliminated operational impediments and expedited supply chain and finance efficiencies. Also, Novartis delivers their Order-to-Cash process with objective visibility and diagnostic tools. AstraZeneca is also getting ready to provide an expanded virtual reality experience and enhance its supply chain by bringing the current models up to date, all while leveraging its data management techniques at scale.

USE CASES

Pharmaceutical Supply Chain challenging questions, such as "on time in full" performance in distribution to pharmacies, hospitals, and wholesalers, might have their answers found in process mining.

Process mining use cases in supply chain management

Process mining can yield extremely detailed findings. Typically, they relate to six fundamental dimensions.

Fundamental dimensions of process mining yield

In pharmaceutical industries, process mining offers a great deal of opportunity for creating value. Supply Chain is an ideal setting since it already has favourable conditions for high process digitization, making it explicit.

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Sonia Nwagbogun
Sonia Nwagbogun

Written by Sonia Nwagbogun

I write about supply chain digital transformation using emerging technology tools such as process mining and Robotic Process Automation.

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